Cedar Point Amusement Park: Took more than a minute to get through the prom...

A Cedar Point Amusement Park customer review by GetHuman user ~KCW from November 22nd, 2017

Background on ~KCW's case

GetHuman: ~KCW - can you tell our other Cedar Point Amusement Park customers when your case took place?
~KCW: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Cedar Point Amusement Park, and if so, how?
~KCW: I used the 419-627-2350 number I found for on the GetHuman Cedar Point Amusement Park customer phone number page I was on: Cedar Point Amusement Park Customer Service Phone Number
GetHuman: And which of these common Cedar Point Amusement Park customer issues best describes the reason you wanted to talk to them?
(Shows ~KCW a list of common Cedar Point Amusement Park problems)
~KCW: "Make a booking" was why I was trying to call.

~KCW's review of Cedar Point Amusement Park customer service

GetHuman: So how would you sum up your experience for GetHuman's Cedar Point Amusement Park customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KCW: Took more than a minute to get through the prompts to learn that they were closed! What a waste of time.
GetHuman: Let's quantify your experience contacting Cedar Point Amusement Park. On a scale of 1 to 5, how easy is it go get help on a Cedar Point Amusement Park problem?
~KCW: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KCW: I'd give them a four out of five on communication.
GetHuman: And what about Cedar Point Amusement Park's ability to quickly and effectively address your problem?
~KCW: For that I would say three out of five.
GetHuman: And finally- any advice for other Cedar Point Amusement Park customers?
~KCW: Call them early in the day or late. Don't forget any personal or account information you might need for Cedar Point Amusement Park to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KCW taken from his Cedar Point Amusement Park customer service problem that occurred on November 13th, 2017.

Cedar Point Amusement Park

3.50 of 5 stars | 19 reviews

~KCW's Cedar Point Amusement Park Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cedar Point Amusement Park, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cedar Point Amusement Park in any way.

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