Centon Electronics: Been trying to get a hold of these guys for * d...
A Centon Electronics customer review by GetHuman user ~mango from October 27th, 2017
Background on ~mango's case
GetHuman: ~mango - can you tell our other Centon Electronics customers when your case took place?
~mango: Sure. It was middle of the night, on October 18th.
GetHuman: Did you reach out to Centon Electronics, and if so, how?
GetHuman: And which of these common Centon Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~mango a list of common Centon Electronics problems)
~mango: "Repairs" was why I was trying to call.
~mango's review of Centon Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Centon Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mango: Been trying to get a hold of these guys for * days for a warranty claim. Tried this method for an hour... kept getting sent to the voicemail box of death.
GetHuman: Let's quantify your experience contacting Centon Electronics. On a scale of 1 to 5, how easy is it go get help on a Centon Electronics problem?
~mango: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mango: I'd give them a three out of five on communication.
GetHuman: And what about Centon Electronics's ability to quickly and effectively address your problem?
~mango: For that I would say two out of five.
GetHuman: And finally- any advice for other Centon Electronics customers?
~mango: Call them early in the day or late. Don't forget any personal or account information you might need for Centon Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mango taken from his Centon Electronics customer service problem that occurred on October 18th, 2017.
Centon Electronics
1.00 of 5 stars | 82 reviews
~mango's Centon Electronics Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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