Central Maine Power: My call was answered right away with no wait ti...
A Central Maine Power customer review by GetHuman user ~2nd daughter from November 18th, 2017
Background on ~2nd daughter's case
GetHuman: ~2nd daughter - can you tell our other Central Maine Power customers when your case took place?
~2nd daughter: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Central Maine Power, and if so, how?
GetHuman: And which of these common Central Maine Power customer issues best describes the reason you wanted to talk to them?
(Shows ~2nd daughter a list of common Central Maine Power problems)
~2nd daughter: "Complaint" was why I was trying to call.
~2nd daughter's review of Central Maine Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Central Maine Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~2nd daughter: My call was answered right away with no wait time. The customer service person, Diane, was very helpful in answering my questions regarding keeping the electricity on despite it being a seasonal cottage.
GetHuman: Let's quantify your experience contacting Central Maine Power. On a scale of 1 to 5, how easy is it go get help on a Central Maine Power problem?
~2nd daughter: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~2nd daughter: I'd give them a five out of five on communication.
GetHuman: And what about Central Maine Power's ability to quickly and effectively address your problem?
~2nd daughter: For that I would say two out of five.
GetHuman: And finally- any advice for other Central Maine Power customers?
~2nd daughter: Call them early in the day or late. Don't forget any personal or account information you might need for Central Maine Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~2nd daughter taken from his Central Maine Power customer service problem that occurred on November 9th, 2017.