Century 21: trying to place order.

A Century 21 customer review by GetHuman user GetHuman25709 from December 5th, 2017

Background on GetHuman25709's case

GetHuman: GetHuman25709 - can you tell our other Century 21 customers when your case took place?
GetHuman25709: Yes. It was evening, on November 30th.
GetHuman: Did you reach out to Century 21, and if so, how?
GetHuman25709: I used the 805-579-1116 number I found for on the GetHuman Century 21 customer phone number page I was on: Century 21 Customer Service Phone Number
GetHuman: And which of these common Century 21 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman25709 a list of common Century 21 problems)
GetHuman25709: "None of those really matches why I wanted to call Century 21 that day." was why I was trying to call.

GetHuman25709's review of Century 21 customer service

GetHuman: So how would you sum up your experience for GetHuman's Century 21 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman25709: trying to place order.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman25709: My order to Century ** stores is not going through online.
GetHuman: Let's quantify your experience contacting Century 21. On a scale of 1 to 5, how easy is it go get help on a Century 21 problem?
GetHuman25709: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman25709: I'd give them a one out of five on communication.
GetHuman: And what about Century 21's ability to quickly and effectively address your problem?
GetHuman25709: For that I would say one out of five.
GetHuman: And finally- any advice for other Century 21 customers?
GetHuman25709: Call them early in the day or late. Don't forget any personal or account information you might need for Century 21 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman25709 taken from his Century 21 customer service problem that occurred on November 30th, 2017.

Century 21

-1.00 of 5 stars | 47 reviews

GetHuman25709's Century 21 Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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