Chamberlain: gate operer

A Chamberlain customer review by GetHuman user GetHuman-cfishco from December 8th, 2017

Background on GetHuman-cfishco's case

GetHuman: GetHuman-cfishco - can you tell our other Chamberlain customers when your case took place?
GetHuman-cfishco: Yes. It was morning, on November 28th.
GetHuman: Did you reach out to Chamberlain, and if so, how?
GetHuman-cfishco: I used the 800-528-5880 number I found for on the GetHuman Chamberlain customer phone number page I was on: Chamberlain Customer Service Phone Number
GetHuman: And which of these common Chamberlain customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cfishco a list of common Chamberlain problems)
GetHuman-cfishco: "Complaint" was why I was trying to call.

GetHuman-cfishco's review of Chamberlain customer service

GetHuman: So how would you sum up your experience for GetHuman's Chamberlain customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cfishco: gate operer
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-cfishco: customer resent changed battery to keyless pad now gate doesn't work
GetHuman: Let's quantify your experience contacting Chamberlain. On a scale of 1 to 5, how easy is it go get help on a Chamberlain problem?
GetHuman-cfishco: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cfishco: I'd give them a one out of five on communication.
GetHuman: And what about Chamberlain's ability to quickly and effectively address your problem?
GetHuman-cfishco: For that I would say three out of five.
GetHuman: And finally- any advice for other Chamberlain customers?
GetHuman-cfishco: Call them early in the day or late. Don't forget any personal or account information you might need for Chamberlain to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cfishco taken from his Chamberlain customer service problem that occurred on November 28th, 2017.

Chamberlain

1.00 of 5 stars | 6 reviews

GetHuman-cfishco's Chamberlain Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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