Champs Sports: I had an issue with the employees at a store an...
A Champs Sports customer review by GetHuman user GetHuman-314823 from November 27th, 2017
Background on GetHuman-314823's case
GetHuman: GetHuman-314823 - can you tell our other Champs Sports customers when your case took place?
GetHuman-314823: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Champs Sports, and if so, how?
GetHuman: And which of these common Champs Sports customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-314823 a list of common Champs Sports problems)
GetHuman-314823: "Returns" was why I was trying to call.
GetHuman-314823's review of Champs Sports customer service
GetHuman: So how would you sum up your experience for GetHuman's Champs Sports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-314823: I had an issue with the employees at a store and I called, I had a pleasant conversation with a representative. He was very helpful. I waited only ** seconds, literally until I got someone.
GetHuman: Let's quantify your experience contacting Champs Sports. On a scale of 1 to 5, how easy is it go get help on a Champs Sports problem?
GetHuman-314823: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-314823: I'd give them a three out of five on communication.
GetHuman: And what about Champs Sports's ability to quickly and effectively address your problem?
GetHuman-314823: For that I would say five out of five.
GetHuman: And finally- any advice for other Champs Sports customers?
GetHuman-314823: Call them early in the day or late. Don't forget any personal or account information you might need for Champs Sports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-314823 taken from his Champs Sports customer service problem that occurred on November 20th, 2017.
Champs Sports
4.00 of 5 stars | 13 reviews
GetHuman-314823's Champs Sports Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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