Charles Tyrwhitt: English company with English customer service r...
A Charles Tyrwhitt customer review by GetHuman user ~Anonymous from November 26th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Charles Tyrwhitt customers when your case took place?
~Anonymous: Sure. It was afternoon, on November 25th.
GetHuman: Did you reach out to Charles Tyrwhitt, and if so, how?
GetHuman: And which of these common Charles Tyrwhitt customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Charles Tyrwhitt problems)
~Anonymous: "Change order" was why I was trying to call.
~Anonymous's review of Charles Tyrwhitt customer service
GetHuman: So how would you sum up your experience for GetHuman's Charles Tyrwhitt customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: English company with English customer service reps. Simply had to press * or * to select between ordering a shirt and "everything else". Easy to understand, and a pleasant experience overall. Wish more companies followed their lead on this.
GetHuman: Let's quantify your experience contacting Charles Tyrwhitt. On a scale of 1 to 5, how easy is it go get help on a Charles Tyrwhitt problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Charles Tyrwhitt's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Charles Tyrwhitt customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Charles Tyrwhitt to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Charles Tyrwhitt customer service problem that occurred on November 25th, 2017.
Charles Tyrwhitt
5.00 of 5 stars | 6 reviews
~Anonymous's Charles Tyrwhitt Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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