Charter Communications: i am not happy charter did not come pn the day...
A Charter Communications customer review by GetHuman user ~anonymous not happy from November 17th, 2017
Background on ~anonymous not happy 's case
GetHuman: ~anonymous not happy - can you tell our other Charter Communications customers when your case took place?
~anonymous not happy : Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Charter Communications, and if so, how?
GetHuman: And which of these common Charter Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous not happy a list of common Charter Communications problems)
~anonymous not happy : "Technical Support" was why I was trying to call.
~anonymous not happy 's review of Charter Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Charter Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous not happy : i am not happy charter did not come pn the day they were pose to come . then change my app.and still did not come ...
GetHuman: Let's quantify your experience contacting Charter Communications. On a scale of 1 to 5, how easy is it go get help on a Charter Communications problem?
~anonymous not happy : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous not happy : I'd give them a two out of five on communication.
GetHuman: And what about Charter Communications's ability to quickly and effectively address your problem?
~anonymous not happy : For that I would say five out of five.
GetHuman: And finally- any advice for other Charter Communications customers?
~anonymous not happy : Call them early in the day or late. Don't forget any personal or account information you might need for Charter Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous not happy taken from his Charter Communications customer service problem that occurred on November 13th, 2017.