Chauvet Lighting: Got transfered to multiple people then to a voi...

A Chauvet Lighting customer review by GetHuman user ~djcoolas from November 13th, 2017

Background on ~djcoolas's case

GetHuman: ~djcoolas - can you tell our other Chauvet Lighting customers when your case took place?
~djcoolas: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Chauvet Lighting, and if so, how?
~djcoolas: I used the 800-762-1084 number I found for on the GetHuman Chauvet Lighting customer phone number page I was on: Chauvet Lighting Customer Service Phone Number
GetHuman: And which of these common Chauvet Lighting customer issues best describes the reason you wanted to talk to them?
(Shows ~djcoolas a list of common Chauvet Lighting problems)
~djcoolas: "Repairs" was why I was trying to call.

~djcoolas's review of Chauvet Lighting customer service

GetHuman: So how would you sum up your experience for GetHuman's Chauvet Lighting customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~djcoolas: Got transfered to multiple people then to a voicemail. They will not answer phone since. Very bad service.
GetHuman: Let's quantify your experience contacting Chauvet Lighting. On a scale of 1 to 5, how easy is it go get help on a Chauvet Lighting problem?
~djcoolas: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~djcoolas: I'd give them a three out of five on communication.
GetHuman: And what about Chauvet Lighting's ability to quickly and effectively address your problem?
~djcoolas: For that I would say four out of five.
GetHuman: And finally- any advice for other Chauvet Lighting customers?
~djcoolas: Call them early in the day or late. Don't forget any personal or account information you might need for Chauvet Lighting to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~djcoolas taken from his Chauvet Lighting customer service problem that occurred on November 12th, 2017.

Chauvet Lighting

1.00 of 5 stars | 1 reviews

~djcoolas's Chauvet Lighting Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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