CheapOair: I am still holding for assistance and need emai...
A CheapOair customer review by GetHuman user ~Macys American Express Custome from November 13th, 2017
Background on ~Macys American Express Custome's case
GetHuman: ~Macys American Express Custome - can you tell our other CheapOair customers when your case took place?
~Macys American Express Custome: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to CheapOair, and if so, how?
GetHuman: And which of these common CheapOair customer issues best describes the reason you wanted to talk to them?
(Shows ~Macys American Express Custome a list of common CheapOair problems)
~Macys American Express Custome: "Complaint" was why I was trying to call.
~Macys American Express Custome's review of CheapOair customer service
GetHuman: So how would you sum up your experience for GetHuman's CheapOair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Macys American Express Custome: I am still holding for assistance and need email contact for a customer I am assisting and she had to leave for work
GetHuman: Let's quantify your experience contacting CheapOair. On a scale of 1 to 5, how easy is it go get help on a CheapOair problem?
~Macys American Express Custome: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Macys American Express Custome: I'd give them a one out of five on communication.
GetHuman: And what about CheapOair's ability to quickly and effectively address your problem?
~Macys American Express Custome: For that I would say one out of five.
GetHuman: And finally- any advice for other CheapOair customers?
~Macys American Express Custome: Call them early in the day or late. Don't forget any personal or account information you might need for CheapOair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Macys American Express Custome taken from his CheapOair customer service problem that occurred on November 9th, 2017.