CheapOair: I only waited a couple of minutes, with one tra...
A CheapOair customer review by GetHuman user GetHuman-410403 from November 7th, 2017
Background on GetHuman-410403's case
GetHuman: GetHuman-410403 - can you tell our other CheapOair customers when your case took place?
GetHuman-410403: Yup. It was morning, on November 5th.
GetHuman: Did you reach out to CheapOair, and if so, how?
GetHuman: And which of these common CheapOair customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410403 a list of common CheapOair problems)
GetHuman-410403: "Change flight" was why I was trying to call.
GetHuman-410403's review of CheapOair customer service
GetHuman: So how would you sum up your experience for GetHuman's CheapOair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410403: I only waited a couple of minutes, with one transfer. Perhaps this was due to my call taking place on a Sunday morning at *:** am, but all went very well and fairly quickly.
GetHuman: Let's quantify your experience contacting CheapOair. On a scale of 1 to 5, how easy is it go get help on a CheapOair problem?
GetHuman-410403: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410403: I'd give them a five out of five on communication.
GetHuman: And what about CheapOair's ability to quickly and effectively address your problem?
GetHuman-410403: For that I would say four out of five.
GetHuman: And finally- any advice for other CheapOair customers?
GetHuman-410403: Call them early in the day or late. Don't forget any personal or account information you might need for CheapOair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410403 taken from his CheapOair customer service problem that occurred on November 5th, 2017.