CheapOair: They told me after waiting ** minutes i would h...
A CheapOair customer review by GetHuman user ~cheapoairhater from November 6th, 2017
Background on ~cheapoairhater's case
GetHuman: ~cheapoairhater - can you tell our other CheapOair customers when your case took place?
~cheapoairhater: Sure. It was middle of the night, on October 31st.
GetHuman: Did you reach out to CheapOair, and if so, how?
GetHuman: And which of these common CheapOair customer issues best describes the reason you wanted to talk to them?
(Shows ~cheapoairhater a list of common CheapOair problems)
~cheapoairhater: "Find Itinerary" was why I was trying to call.
~cheapoairhater's review of CheapOair customer service
GetHuman: So how would you sum up your experience for GetHuman's CheapOair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cheapoairhater: They told me after waiting ** minutes i would have to call back in ** minutes for my ticket reservation to be accessed in order to answer my question. I will not buy a plane ticket from this site again. I saved a seat on the plane so my card had been charged an extra ** dollars. This is not okay with me. Don't EVER use cheapoair
GetHuman: Let's quantify your experience contacting CheapOair. On a scale of 1 to 5, how easy is it go get help on a CheapOair problem?
~cheapoairhater: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cheapoairhater: I'd give them a five out of five on communication.
GetHuman: And what about CheapOair's ability to quickly and effectively address your problem?
~cheapoairhater: For that I would say four out of five.
GetHuman: And finally- any advice for other CheapOair customers?
~cheapoairhater: Call them early in the day or late. Don't forget any personal or account information you might need for CheapOair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cheapoairhater taken from his CheapOair customer service problem that occurred on October 31st, 2017.