Check Free: Checkfree took almost ** minutes to resolve the...
A Check Free customer review by GetHuman user ~thact from November 2nd, 2017
Background on ~thact's case
GetHuman: ~thact - can you tell our other Check Free customers when your case took place?
~thact: Yes I can. It was evening, on October 23rd.
GetHuman: Did you reach out to Check Free, and if so, how?
GetHuman: And which of these common Check Free customer issues best describes the reason you wanted to talk to them?
(Shows ~thact a list of common Check Free problems)
~thact: "None of those really matches why I wanted to call Check Free that day." was why I was trying to call.
~thact's review of Check Free customer service
GetHuman: So how would you sum up your experience for GetHuman's Check Free customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thact: Checkfree took almost ** minutes to resolve the problem but they did resolve it. Luckily I did not let the customer service agent get off the line until I was sure everything was done right otherwise I would have had to call back in for more help.
GetHuman: Let's quantify your experience contacting Check Free. On a scale of 1 to 5, how easy is it go get help on a Check Free problem?
~thact: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thact: I'd give them a four out of five on communication.
GetHuman: And what about Check Free's ability to quickly and effectively address your problem?
~thact: For that I would say three out of five.
GetHuman: And finally- any advice for other Check Free customers?
~thact: Call them early in the day or late. Don't forget any personal or account information you might need for Check Free to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thact taken from his Check Free customer service problem that occurred on October 23rd, 2017.
Check Free
3.00 of 5 stars | 1 reviews
~thact's Check Free Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Check Free, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Check Free in any way.