Chex Systems: The number was great! I did eventually speak to...
A Chex Systems customer review by GetHuman user ~sick of corporate from November 22nd, 2017
Background on ~sick of corporate's case
GetHuman: ~sick of corporate - can you tell our other Chex Systems customers when your case took place?
~sick of corporate: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Chex Systems, and if so, how?
GetHuman: And which of these common Chex Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~sick of corporate a list of common Chex Systems problems)
~sick of corporate: "None of those really matches why I wanted to call Chex Systems that day." was why I was trying to call.
~sick of corporate's review of Chex Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Chex Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sick of corporate: The number was great! I did eventually speak to a human. However, the volume on her phone was much too low and after giving her ALL of my information which took another * minutes she said she couldn't answer my question but had to "send me a copy of my consumer report"! NOT HELPFUL!
GetHuman: Let's quantify your experience contacting Chex Systems. On a scale of 1 to 5, how easy is it go get help on a Chex Systems problem?
~sick of corporate: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sick of corporate: I'd give them a three out of five on communication.
GetHuman: And what about Chex Systems's ability to quickly and effectively address your problem?
~sick of corporate: For that I would say two out of five.
GetHuman: And finally- any advice for other Chex Systems customers?
~sick of corporate: Call them early in the day or late. Don't forget any personal or account information you might need for Chex Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sick of corporate taken from his Chex Systems customer service problem that occurred on November 13th, 2017.