Chick-fil-A: I found a bug in my food.
A Chick-fil-A customer review by GetHuman user GetHuman-ruthalad from December 8th, 2017
Background on GetHuman-ruthalad's case
GetHuman: GetHuman-ruthalad - can you tell our other Chick-fil-A customers when your case took place?
GetHuman-ruthalad: Yeah. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Chick-fil-A, and if so, how?
GetHuman: And which of these common Chick-fil-A customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ruthalad a list of common Chick-fil-A problems)
GetHuman-ruthalad: "Delivery problem" was why I was trying to call.
GetHuman-ruthalad's review of Chick-fil-A customer service
GetHuman: So how would you sum up your experience for GetHuman's Chick-fil-A customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ruthalad: I found a bug in my food.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-ruthalad: I ordered an parfait and while I was eating, I saw a black speck on my strawberry. I thought it was from the blueberries but I looked at it and saw wings.
GetHuman: Let's quantify your experience contacting Chick-fil-A. On a scale of 1 to 5, how easy is it go get help on a Chick-fil-A problem?
GetHuman-ruthalad: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ruthalad: I'd give them a three out of five on communication.
GetHuman: And what about Chick-fil-A's ability to quickly and effectively address your problem?
GetHuman-ruthalad: For that I would say four out of five.
GetHuman: And finally- any advice for other Chick-fil-A customers?
GetHuman-ruthalad: Call them early in the day or late. Don't forget any personal or account information you might need for Chick-fil-A to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ruthalad taken from his Chick-fil-A customer service problem that occurred on December 3rd, 2017.