Chico's: Helen is my sales lady at store ****** she alwa...
A Chico's customer review by GetHuman user ~connie from November 11th, 2017
Background on ~connie's case
GetHuman: ~connie - can you tell our other Chico's customers when your case took place?
~connie: Yes I can. It was afternoon, on November 5th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~connie a list of common Chico's problems)
~connie: "Overcharge/Strange charge" was why I was trying to call.
~connie's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~connie: Helen is my sales lady at store ****** she always contacts me when sales are on and know what I like, she teats me like a queen when I come into the store.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~connie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~connie: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~connie: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~connie: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~connie taken from his Chico's customer service problem that occurred on November 5th, 2017.