Chico's: I would like to express my personal satisfactio...
A Chico's customer review by GetHuman user ~Kathleen Crawford from November 14th, 2017
Background on ~Kathleen Crawford's case
GetHuman: ~Kathleen Crawford - can you tell our other Chico's customers when your case took place?
~Kathleen Crawford: Yup. It was evening, on November 6th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathleen Crawford a list of common Chico's problems)
~Kathleen Crawford: "Track order" was why I was trying to call.
~Kathleen Crawford's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathleen Crawford: I would like to express my personal satisfaction to Anne and Carla at store *****. I shopped there on Sunday and called in an order on Monday. Both CSRs went above and beyond to ensure I received all items I wanted. I brought a new Chicos shopper with me. She was very impressed at the service we received. I told her that Chicos has the absolute best service of any store that I have shopped in. I drive approximately ** miles and will continue to do so. The customer service is worth it. Keep it up! Your CSRs are tremendous and so are your clothes!
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Kathleen Crawford: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathleen Crawford: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Kathleen Crawford: For that I would say four out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Kathleen Crawford: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathleen Crawford taken from his Chico's customer service problem that occurred on November 6th, 2017.