Chico's: Kathy at Chico store ****** is such a big help...
A Chico's customer review by GetHuman user ~Carolyn from November 11th, 2017
Background on ~Carolyn's case
GetHuman: ~Carolyn - can you tell our other Chico's customers when your case took place?
~Carolyn: Yup. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Carolyn a list of common Chico's problems)
~Carolyn: "Track order" was why I was trying to call.
~Carolyn's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carolyn: Kathy at Chico store ****** is such a big help to me in finding matching shirts for pants, and jewelry that goes with different outfits..I can even walk into the store and ask her what would go better with the outfit I have on and she can always suggest different scarves, jewelry, etc. that really make my old outfit POP! Thanks, Kathy for all that you do for me..Carolyn
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Carolyn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carolyn: I'd give them a three out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Carolyn: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Carolyn: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carolyn taken from his Chico's customer service problem that occurred on November 4th, 2017.