Chico's: Loving chicos clothes i started shopping at bos...
A Chico's customer review by GetHuman user GetHuman-202185 from November 16th, 2017
Background on GetHuman-202185's case
GetHuman: GetHuman-202185 - can you tell our other Chico's customers when your case took place?
GetHuman-202185: Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-202185 a list of common Chico's problems)
GetHuman-202185: "Returns" was why I was trying to call.
GetHuman-202185's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-202185: Loving chicos clothes i started shopping at boston post Rd chicos,where the selection is greatest. Only to my dismay that Michele a Sales Assoc and another where in deep conversation upon my entering. i had to go to her to ask for help,lacking in approp*riate sales associate skills. never once did she approach me to help find add items. She unfortunately is there a lot i ran into her again two wks later for a large purchase. Poor skills again. This was on********* having dropped almost $*** on purchases. barely waited on me. Unlike Atlantic citys maria at your store in tropicana, Shes on top of everything,and cordial ** for her. * for michelle. Might as well be self help store. Whomever was working with michelle)))))****** should be reprimanded. they were again in deep conversation never watching six customers besides me i counted.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
GetHuman-202185: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-202185: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
GetHuman-202185: For that I would say three out of five.
GetHuman: And finally- any advice for other Chico's customers?
GetHuman-202185: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-202185 taken from his Chico's customer service problem that occurred on November 10th, 2017.