Chico's: Loving chicos clothes i started shopping at bos...
A Chico's customer review by GetHuman user ~Suzanne Malafronte from November 16th, 2017
Background on ~Suzanne Malafronte's case
GetHuman: ~Suzanne Malafronte - can you tell our other Chico's customers when your case took place?
~Suzanne Malafronte: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Suzanne Malafronte a list of common Chico's problems)
~Suzanne Malafronte: "Warranty claim" was why I was trying to call.
~Suzanne Malafronte's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Suzanne Malafronte: Loving chicos clothes i started shopping at boston post Rd chicos,where the selection is greatest. Only to my dismay that Michele a Sales Assoc and another where in deep conversation upon my entering. i had to go to her to ask for help,lacking in approp*riate sales associate skills. never once did she approach me to help find add items. She unfortunately is there a lot i ran into her again two wks later for a large purchase. Poor skills again. This was on********* having dropped almost $*** on purchases. barely waited on me. Unlike Atlantic citys maria at your store in tropicana, Shes on top of everything,and cordial ** for her. * for michelle. Might as well be self help store. Whomever was working with michelle)))))****** should be reprimanded. they were again in deep conversation never watching six customers besides me i counted.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Suzanne Malafronte: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Suzanne Malafronte: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Suzanne Malafronte: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Suzanne Malafronte: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Suzanne Malafronte taken from his Chico's customer service problem that occurred on November 10th, 2017.