Chico's: Marco Is store ******..Erica is the best. her a...

A Chico's customer review by GetHuman user ~nick carsillo from November 11th, 2017

Background on ~nick carsillo's case

GetHuman: ~nick carsillo - can you tell our other Chico's customers when your case took place?
~nick carsillo: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Chico's, and if so, how?
~nick carsillo: I used the 888-855-4986 number I found for on the GetHuman Chico's customer phone number page I was on: Chico's Customer Service Phone Number
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~nick carsillo a list of common Chico's problems)
~nick carsillo: "Cancel order" was why I was trying to call.

~nick carsillo's review of Chico's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nick carsillo: Marco Is store ******..Erica is the best. her advice, suggestions,friendlyness, always makes me look good when I buy something for my bride of ** yrs..she is a great representative for the Chico Brand..
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~nick carsillo: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nick carsillo: I'd give them a three out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~nick carsillo: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~nick carsillo: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nick carsillo taken from his Chico's customer service problem that occurred on November 10th, 2017.

Chico's

5.00 of 5 stars | 22 reviews

~nick carsillo's Chico's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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