Chico's: Nancy suggested several options and when the on...
A Chico's customer review by GetHuman user ~jean in HV from November 16th, 2017
Background on ~jean in HV's case
GetHuman: ~jean in HV - can you tell our other Chico's customers when your case took place?
~jean in HV: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~jean in HV a list of common Chico's problems)
~jean in HV: "Warranty claim" was why I was trying to call.
~jean in HV's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jean in HV: Nancy suggested several options and when the one I chose wasn't available in my size, she quickly called other stores until she found one that had the item in stock. Appreciated!
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~jean in HV: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jean in HV: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~jean in HV: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~jean in HV: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jean in HV taken from his Chico's customer service problem that occurred on November 13th, 2017.