Chico's: Paula, the saleswoman (whom I had never seen be...
A Chico's customer review by GetHuman user ~Joscelyn Johnson from November 11th, 2017
Background on ~Joscelyn Johnson's case
GetHuman: ~Joscelyn Johnson - can you tell our other Chico's customers when your case took place?
~Joscelyn Johnson: Yes. It was evening, on November 9th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Joscelyn Johnson a list of common Chico's problems)
~Joscelyn Johnson: "Overcharge/Strange charge" was why I was trying to call.
~Joscelyn Johnson's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joscelyn Johnson: Paula, the saleswoman (whom I had never seen before) could not have been more accomodating.Tried on a blouse I had seen in the catalog (size *) Despite my loving it, "Too large!" she said, and proceeded to look all over the store until she finally found a *, And she was right.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Joscelyn Johnson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joscelyn Johnson: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Joscelyn Johnson: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Joscelyn Johnson: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joscelyn Johnson taken from his Chico's customer service problem that occurred on November 9th, 2017.