Chico's: The sales group at your store ****** is great...

A Chico's customer review by GetHuman user ~Cheri from November 15th, 2017

Background on ~Cheri's case

GetHuman: ~Cheri - can you tell our other Chico's customers when your case took place?
~Cheri: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Chico's, and if so, how?
~Cheri: I used the 888-855-4986 number I found for on the GetHuman Chico's customer phone number page I was on: Chico's Customer Service Phone Number
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Cheri a list of common Chico's problems)
~Cheri: "Overcharge/Strange charge" was why I was trying to call.

~Cheri's review of Chico's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cheri: The sales group at your store ****** is great. Judy, Sherry, Beverly, Donna, Erin, are just to name a few of your dedicated employees. I do believe that the store should be remodeled as women shoppers are bumping into each other. I always am welcomed with warm smiles and shown the latest arrivals. Judy and Sherry mainly help me. **When I run into a problem with oo sizes, I will call Jackie in Wheaten, I'LL. and she has sent me great- looking clothes. She's fantastic !!**Please try to connect these wonderful ladies and let them know how much they are appreciated.**Thank you,*Cheri Lansky Rudner
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Cheri: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cheri: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Cheri: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Cheri: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cheri taken from his Chico's customer service problem that occurred on November 13th, 2017.

Chico's

5.00 of 5 stars | 22 reviews

~Cheri's Chico's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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