Choxi: Been waiting on my refund for well over * month...
A Choxi customer review by GetHuman user ~Upset with NMR from November 20th, 2017
Background on ~Upset with NMR's case
GetHuman: ~Upset with NMR - can you tell our other Choxi customers when your case took place?
~Upset with NMR: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset with NMR a list of common Choxi problems)
~Upset with NMR: "Complaint" was why I was trying to call.
~Upset with NMR's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset with NMR: Been waiting on my refund for well over * month now. When I call I get different information each time.
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Upset with NMR: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset with NMR: I'd give them a three out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Upset with NMR: For that I would say two out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Upset with NMR: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset with NMR taken from his Choxi customer service problem that occurred on November 15th, 2017.