Choxi: I just hope that either I get a refund,plus the...
A Choxi customer review by GetHuman user ~Maryann Horvath from November 26th, 2017
Background on ~Maryann Horvath's case
GetHuman: ~Maryann Horvath - can you tell our other Choxi customers when your case took place?
~Maryann Horvath: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Maryann Horvath a list of common Choxi problems)
~Maryann Horvath: "Returns" was why I was trying to call.
~Maryann Horvath's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maryann Horvath: I just hope that either I get a refund,plus the shipping cost if they do not have another item to replace what I had ordered.IHMagre
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Maryann Horvath: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maryann Horvath: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Maryann Horvath: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Maryann Horvath: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maryann Horvath taken from his Choxi customer service problem that occurred on November 21st, 2017.