Choxi: I purchased a tablet and got it **-**-**** play...
A Choxi customer review by GetHuman user ~Bettie Smith from November 19th, 2017
Background on ~Bettie Smith's case
GetHuman: ~Bettie Smith - can you tell our other Choxi customers when your case took place?
~Bettie Smith: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Bettie Smith a list of common Choxi problems)
~Bettie Smith: "Overcharge/Strange charge" was why I was trying to call.
~Bettie Smith's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bettie Smith: I purchased a tablet and got it **-**-**** play it up till *-*-**** that day turn it off and when I turn it back on it will not turn on and now it's hard trying to get in tough with some one about it.
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Bettie Smith: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bettie Smith: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Bettie Smith: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Bettie Smith: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bettie Smith taken from his Choxi customer service problem that occurred on November 15th, 2017.