Choxi: There has been a serious issue occurring on con...
A Choxi customer review by GetHuman user GetHuman-76196 from November 23rd, 2017
Background on GetHuman-76196's case
GetHuman: GetHuman-76196 - can you tell our other Choxi customers when your case took place?
GetHuman-76196: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-76196 a list of common Choxi problems)
GetHuman-76196: "Track order" was why I was trying to call.
GetHuman-76196's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-76196: There has been a serious issue occurring on conformation pg the protection ad covers all info.B-* I get to get it all.I needed to call since i didn't get my order* I reported problem & rec.info I needed that my order was arriving on the date.I only had to wait *** min and the rep. was respectful and very helpful. I have nothing to complain. I really am very pleased,and now relieved about my order is okay. Thank You Nomorerack Providing the customer help you just gave me i appreciate for it is very important it goes alone with being a GOOD CARING Business,A sign of TRUST Please Do Continue Thank You Sincerely And Do know that the truth is it is rarely found businesses online care at all to offer They never get my return to them
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
GetHuman-76196: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-76196: I'd give them a two out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
GetHuman-76196: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
GetHuman-76196: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-76196 taken from his Choxi customer service problem that occurred on November 21st, 2017.