Christopher & Banks Corp: after choosing * or * on my phone keypad a few...
A Christopher & Banks Corp customer review by GetHuman user ~anne m from November 25th, 2017
Background on ~anne m's case
GetHuman: ~anne m - can you tell our other Christopher & Banks Corp customers when your case took place?
~anne m: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Christopher & Banks Corp, and if so, how?
GetHuman: And which of these common Christopher & Banks Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~anne m a list of common Christopher & Banks Corp problems)
~anne m: "Complaint" was why I was trying to call.
~anne m's review of Christopher & Banks Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Christopher & Banks Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anne m: after choosing * or * on my phone keypad a few times and entering in various info. I got a human to be told to call back because the gal couldn't access my order in their system. she couldn't transfer me apparently. so I call back and go through the same multiple steps and get the same thing "call back" I'd say NO customer service was received my me. and I STILL don't have my clothing order.
GetHuman: Let's quantify your experience contacting Christopher & Banks Corp. On a scale of 1 to 5, how easy is it go get help on a Christopher & Banks Corp problem?
~anne m: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anne m: I'd give them a three out of five on communication.
GetHuman: And what about Christopher & Banks Corp's ability to quickly and effectively address your problem?
~anne m: For that I would say five out of five.
GetHuman: And finally- any advice for other Christopher & Banks Corp customers?
~anne m: Call them early in the day or late. Don't forget any personal or account information you might need for Christopher & Banks Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anne m taken from his Christopher & Banks Corp customer service problem that occurred on November 16th, 2017.
Christopher & Banks Corp
3.00 of 5 stars | 7 reviews
~anne m's Christopher & Banks Corp Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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