Chuck E. Cheese: made a hanging up noise again,i did not get a r...

A Chuck E. Cheese customer review by GetHuman user ~chrizma thompson,14 from November 22nd, 2017

Background on ~chrizma thompson,14's case

GetHuman: ~chrizma thompson,14 - can you tell our other Chuck E. Cheese customers when your case took place?
~chrizma thompson,14: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Chuck E. Cheese, and if so, how?
~chrizma thompson,14: I used the 888-778-7193 number I found for on the GetHuman Chuck E. Cheese customer phone number page I was on: Chuck E. Cheese Customer Service Phone Number
GetHuman: And which of these common Chuck E. Cheese customer issues best describes the reason you wanted to talk to them?
(Shows ~chrizma thompson,14 a list of common Chuck E. Cheese problems)
~chrizma thompson,14: "Overcharge/Strange charge" was why I was trying to call.

~chrizma thompson,14's review of Chuck E. Cheese customer service

GetHuman: So how would you sum up your experience for GetHuman's Chuck E. Cheese customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chrizma thompson,14: made a hanging up noise again,i did not get a response for ten minutes and still am looking for one.
GetHuman: Let's quantify your experience contacting Chuck E. Cheese. On a scale of 1 to 5, how easy is it go get help on a Chuck E. Cheese problem?
~chrizma thompson,14: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chrizma thompson,14: I'd give them a three out of five on communication.
GetHuman: And what about Chuck E. Cheese's ability to quickly and effectively address your problem?
~chrizma thompson,14: For that I would say two out of five.
GetHuman: And finally- any advice for other Chuck E. Cheese customers?
~chrizma thompson,14: Call them early in the day or late. Don't forget any personal or account information you might need for Chuck E. Cheese to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chrizma thompson,14 taken from his Chuck E. Cheese customer service problem that occurred on November 17th, 2017.

Chuck E. Cheese

1.00 of 5 stars | 13 reviews

~chrizma thompson,14's Chuck E. Cheese Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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