Cirro Energy basically screwed us on our electr...
A Cirro Energy customer review by GetHuman user ~flashabouflygirl from November 25th, 2017
Background on ~flashabouflygirl's case
GetHuman: ~flashabouflygirl - can you tell our other Cirro Energy customers when your case took place?
~flashabouflygirl: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Cirro Energy, and if so, how?
GetHuman: And which of these common Cirro Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~flashabouflygirl a list of common Cirro Energy problems)
~flashabouflygirl: "Cancel service" was why I was trying to call.
~flashabouflygirl's review of Cirro Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Cirro Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flashabouflygirl: Cirro Energy basically screwed us on our electric bill but, hey, at least they were polite on the phone as they were doing it!*:)
GetHuman: Let's quantify your experience contacting Cirro Energy. On a scale of 1 to 5, how easy is it go get help on a Cirro Energy problem?
~flashabouflygirl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flashabouflygirl: I'd give them a five out of five on communication.
GetHuman: And what about Cirro Energy's ability to quickly and effectively address your problem?
~flashabouflygirl: For that I would say three out of five.
GetHuman: And finally- any advice for other Cirro Energy customers?
~flashabouflygirl: Call them early in the day or late. Don't forget any personal or account information you might need for Cirro Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flashabouflygirl taken from his Cirro Energy customer service problem that occurred on November 21st, 2017.
Cirro Energy
2.50 of 5 stars | 9 reviews
~flashabouflygirl's Cirro Energy Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cirro Energy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cirro Energy in any way.