Cisco Systems: Horrible customer service, rude, unprofessional...
A Cisco Systems customer review by GetHuman user ~don't bother with this rude co from November 19th, 2017
Background on ~don't bother with this rude co's case
GetHuman: ~don't bother with this rude co - can you tell our other Cisco Systems customers when your case took place?
~don't bother with this rude co: Yes. It was late at night, on November 12th.
GetHuman: Did you reach out to Cisco Systems, and if so, how?
GetHuman: And which of these common Cisco Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~don't bother with this rude co a list of common Cisco Systems problems)
~don't bother with this rude co: "Returns" was why I was trying to call.
~don't bother with this rude co's review of Cisco Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Cisco Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't bother with this rude co: Horrible customer service, rude, unprofessional and told me I did not know what I was talking about, asked for supervisor, he argued with me about that and then came back and said he told the supervisor what was going on and she said email them. What ****!!!! no help watch out for operator ******, very poor
GetHuman: Let's quantify your experience contacting Cisco Systems. On a scale of 1 to 5, how easy is it go get help on a Cisco Systems problem?
~don't bother with this rude co: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't bother with this rude co: I'd give them a two out of five on communication.
GetHuman: And what about Cisco Systems's ability to quickly and effectively address your problem?
~don't bother with this rude co: For that I would say three out of five.
GetHuman: And finally- any advice for other Cisco Systems customers?
~don't bother with this rude co: Call them early in the day or late. Don't forget any personal or account information you might need for Cisco Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't bother with this rude co taken from his Cisco Systems customer service problem that occurred on November 12th, 2017.