Citizenship and Immigration Canada: took me five minutes to get to an option for an...
A Citizenship and Immigration Canada customer review by GetHuman user ~troutlily from November 25th, 2017
Background on ~troutlily's case
GetHuman: ~troutlily - can you tell our other Citizenship and Immigration Canada customers when your case took place?
~troutlily: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Citizenship and Immigration Canada, and if so, how?
GetHuman: And which of these common Citizenship and Immigration Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~troutlily a list of common Citizenship and Immigration Canada problems)
~troutlily: "Issues with Visa" was why I was trying to call.
~troutlily's review of Citizenship and Immigration Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Citizenship and Immigration Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~troutlily: took me five minutes to get to an option for an agent, then was told there's no agents available and was disconnected.
GetHuman: Let's quantify your experience contacting Citizenship and Immigration Canada. On a scale of 1 to 5, how easy is it go get help on a Citizenship and Immigration Canada problem?
~troutlily: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~troutlily: I'd give them a four out of five on communication.
GetHuman: And what about Citizenship and Immigration Canada's ability to quickly and effectively address your problem?
~troutlily: For that I would say one out of five.
GetHuman: And finally- any advice for other Citizenship and Immigration Canada customers?
~troutlily: Call them early in the day or late. Don't forget any personal or account information you might need for Citizenship and Immigration Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~troutlily taken from his Citizenship and Immigration Canada customer service problem that occurred on November 21st, 2017.