City of Calexico Utility Services: They claim to be open Mon-Thurs *-*, but there...
A City of Calexico Utility Services customer review by GetHuman user ~Dumbass Sinan Ozyol from November 5th, 2017
Background on ~Dumbass Sinan Ozyol's case
GetHuman: ~Dumbass Sinan Ozyol - can you tell our other City of Calexico Utility Services customers when your case took place?
~Dumbass Sinan Ozyol: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to City of Calexico Utility Services, and if so, how?
GetHuman: And which of these common City of Calexico Utility Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Dumbass Sinan Ozyol a list of common City of Calexico Utility Services problems)
~Dumbass Sinan Ozyol: "Book appointment" was why I was trying to call.
~Dumbass Sinan Ozyol's review of City of Calexico Utility Services customer service
GetHuman: So how would you sum up your experience for GetHuman's City of Calexico Utility Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dumbass Sinan Ozyol: They claim to be open Mon-Thurs *-*, but there's only an answering machine during those times. No one ever calls me back. The recorded message also gives you their email address, which they never responded to. Strangely enough, they cash my water*sewer payment check every month so you know there's someone collecting your money.
GetHuman: Let's quantify your experience contacting City of Calexico Utility Services. On a scale of 1 to 5, how easy is it go get help on a City of Calexico Utility Services problem?
~Dumbass Sinan Ozyol: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dumbass Sinan Ozyol: I'd give them a two out of five on communication.
GetHuman: And what about City of Calexico Utility Services's ability to quickly and effectively address your problem?
~Dumbass Sinan Ozyol: For that I would say one out of five.
GetHuman: And finally- any advice for other City of Calexico Utility Services customers?
~Dumbass Sinan Ozyol: Call them early in the day or late. Don't forget any personal or account information you might need for City of Calexico Utility Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dumbass Sinan Ozyol taken from his City of Calexico Utility Services customer service problem that occurred on November 4th, 2017.
City of Calexico Utility Services
1.00 of 5 stars | 43 reviews
~Dumbass Sinan Ozyol's City of Calexico Utility Services Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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