Cjponyparts.com: They bill your card before they ship out mercha...

A Cjponyparts.com customer review by GetHuman user ~kat from November 19th, 2017

Background on ~kat's case

GetHuman: ~kat - can you tell our other Cjponyparts.com customers when your case took place?
~kat: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Cjponyparts.com, and if so, how?
~kat: I used the 800-888-6473 number I found for on the GetHuman Cjponyparts.com customer phone number page I was on: Cjponyparts.com Customer Service Phone Number
GetHuman: And which of these common Cjponyparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kat a list of common Cjponyparts.com problems)
~kat: "Cancel order" was why I was trying to call.

~kat's review of Cjponyparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Cjponyparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kat: They bill your card before they ship out merchandise. Claim they have to pay the vendor to make it.... wtf!
GetHuman: Let's quantify your experience contacting Cjponyparts.com. On a scale of 1 to 5, how easy is it go get help on a Cjponyparts.com problem?
~kat: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kat: I'd give them a one out of five on communication.
GetHuman: And what about Cjponyparts.com's ability to quickly and effectively address your problem?
~kat: For that I would say four out of five.
GetHuman: And finally- any advice for other Cjponyparts.com customers?
~kat: Call them early in the day or late. Don't forget any personal or account information you might need for Cjponyparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kat taken from his Cjponyparts.com customer service problem that occurred on November 15th, 2017.

Cjponyparts.com

1.00 of 5 stars | 2 reviews

~kat's Cjponyparts.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cjponyparts.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cjponyparts.com in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!