Clash Royale: missing chest
A Clash Royale customer review by GetHuman user GetHuman-sosaxy from December 8th, 2017
Background on GetHuman-sosaxy's case
GetHuman: GetHuman-sosaxy - can you tell our other Clash Royale customers when your case took place?
GetHuman-sosaxy: Yeah. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Clash Royale, and if so, how?
GetHuman: And which of these common Clash Royale customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sosaxy a list of common Clash Royale problems)
GetHuman-sosaxy: "Refund a Charge" was why I was trying to contact.
GetHuman-sosaxy's review of Clash Royale customer service
GetHuman: So how would you sum up your experience for GetHuman's Clash Royale customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sosaxy: missing chest
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-sosaxy: I (username is sosaxy) took place in all three days of the most recent clan chest event. My clan (TheGrandLine) maxed out the amount of chests we could get at **. I was never given a chest, either when we maxed out or at the end of the event. I would like the chest that I should have received from this event.
GetHuman: Let's quantify your experience contacting Clash Royale. On a scale of 1 to 5, how easy is it go get help on a Clash Royale problem?
GetHuman-sosaxy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sosaxy: I'd give them a five out of five on communication.
GetHuman: And what about Clash Royale's ability to quickly and effectively address your problem?
GetHuman-sosaxy: For that I would say three out of five.
GetHuman: And finally- any advice for other Clash Royale customers?
GetHuman-sosaxy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Clash Royale to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sosaxy taken from his Clash Royale customer service problem that occurred on December 3rd, 2017.
Clash Royale
4.30 of 5 stars | 53 reviews
GetHuman-sosaxy's Clash Royale Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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