Clear: Cory Jenkins was very,very helpful to me i don...

A Clear customer review by GetHuman user ~robert jones from November 2nd, 2017

Background on ~robert jones's case

GetHuman: ~robert jones - can you tell our other Clear customers when your case took place?
~robert jones: Sure. It was evening, on October 23rd.
GetHuman: Did you reach out to Clear, and if so, how?
~robert jones: I used the 855-253-2763 number I found for on the GetHuman Clear customer phone number page I was on: Clear Customer Service Phone Number
GetHuman: And which of these common Clear customer issues best describes the reason you wanted to talk to them?
(Shows ~robert jones a list of common Clear problems)
~robert jones: "Overcharge/Strange charge" was why I was trying to call.

~robert jones's review of Clear customer service

GetHuman: So how would you sum up your experience for GetHuman's Clear customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~robert jones: Cory Jenkins was very,very helpful to me i don't think anyone could of done better GOOD LUCK Cory Also Ive been with clear and he is the best yet
GetHuman: Let's quantify your experience contacting Clear. On a scale of 1 to 5, how easy is it go get help on a Clear problem?
~robert jones: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~robert jones: I'd give them a four out of five on communication.
GetHuman: And what about Clear's ability to quickly and effectively address your problem?
~robert jones: For that I would say one out of five.
GetHuman: And finally- any advice for other Clear customers?
~robert jones: Call them early in the day or late. Don't forget any personal or account information you might need for Clear to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~robert jones taken from his Clear customer service problem that occurred on October 23rd, 2017.

Clear

1.33 of 5 stars | 28 reviews

~robert jones's Clear Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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