ClickBank: Excellent service. Asked for a refund of an on...
A ClickBank customer review by GetHuman user ~Craig Ridge from November 27th, 2017
Background on ~Craig Ridge's case
GetHuman: ~Craig Ridge - can you tell our other ClickBank customers when your case took place?
~Craig Ridge: Yup. It was morning, on November 25th.
GetHuman: Did you reach out to ClickBank, and if so, how?
GetHuman: And which of these common ClickBank customer issues best describes the reason you wanted to talk to them?
(Shows ~Craig Ridge a list of common ClickBank problems)
~Craig Ridge: "Lower my bill" was why I was trying to call.
~Craig Ridge's review of ClickBank customer service
GetHuman: So how would you sum up your experience for GetHuman's ClickBank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Craig Ridge: Excellent service. Asked for a refund of an online order that was never received. ClickBank issued an immediate credit to my CC to appear in *-* days.
GetHuman: Let's quantify your experience contacting ClickBank. On a scale of 1 to 5, how easy is it go get help on a ClickBank problem?
~Craig Ridge: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Craig Ridge: I'd give them a four out of five on communication.
GetHuman: And what about ClickBank's ability to quickly and effectively address your problem?
~Craig Ridge: For that I would say five out of five.
GetHuman: And finally- any advice for other ClickBank customers?
~Craig Ridge: Call them early in the day or late. Don't forget any personal or account information you might need for ClickBank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Craig Ridge taken from his ClickBank customer service problem that occurred on November 25th, 2017.