Clicktoshop.com: I contacted ClickToShop with a complaint about...
A Clicktoshop.com customer review by GetHuman user ~billylee from November 19th, 2017
Background on ~billylee's case
GetHuman: ~billylee - can you tell our other Clicktoshop.com customers when your case took place?
~billylee: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Clicktoshop.com, and if so, how?
GetHuman: And which of these common Clicktoshop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~billylee a list of common Clicktoshop.com problems)
~billylee: "Overcharge/Strange charge" was why I was trying to call.
~billylee's review of Clicktoshop.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Clicktoshop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~billylee: I contacted ClickToShop with a complaint about an order. They were very prompt and courteous regarding return or refund options. Buy with confidence.
GetHuman: Let's quantify your experience contacting Clicktoshop.com. On a scale of 1 to 5, how easy is it go get help on a Clicktoshop.com problem?
~billylee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~billylee: I'd give them a three out of five on communication.
GetHuman: And what about Clicktoshop.com's ability to quickly and effectively address your problem?
~billylee: For that I would say five out of five.
GetHuman: And finally- any advice for other Clicktoshop.com customers?
~billylee: Call them early in the day or late. Don't forget any personal or account information you might need for Clicktoshop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~billylee taken from his Clicktoshop.com customer service problem that occurred on November 15th, 2017.
Clicktoshop.com
5.00 of 5 stars | 1 reviews
~billylee's Clicktoshop.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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