Coastal Living Magazine: I COMMUNICATE WITH PEOPLE FROM DIFFERENT COUNTR...
A Coastal Living Magazine customer review by GetHuman user ~mad2 from November 14th, 2017
Background on ~mad2's case
GetHuman: ~mad2 - can you tell our other Coastal Living Magazine customers when your case took place?
~mad2: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Coastal Living Magazine, and if so, how?
GetHuman: And which of these common Coastal Living Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~mad2 a list of common Coastal Living Magazine problems)
~mad2: "None of those really matches why I wanted to call Coastal Living Magazine that day." was why I was trying to call.
~mad2's review of Coastal Living Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Coastal Living Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad2: I COMMUNICATE WITH PEOPLE FROM DIFFERENT COUNTRIES all THE TIME AND DO NOT HAVE A HARD TIME COMMUNICATING BUT THIS WAS HORRIBLE. RENEWED MY SUBSCRIPTION ON LINE BUT IT SHORTENED IT BY ONE MONTH AND THE CS PERSON COULD NOT UNDERSTAND THAT IT IS A YEAR NO MATTER HOW MANY ISSUES ARE PRODUCED. I EXPLAINED IT * TIMES AND ASKED TO SPEAK TO A MANAGER AND THEY HUNG UP ON ME. I WILL NEVER SUBSCRIBE TO THIS MAGAZINE AGAIN!
GetHuman: Let's quantify your experience contacting Coastal Living Magazine. On a scale of 1 to 5, how easy is it go get help on a Coastal Living Magazine problem?
~mad2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad2: I'd give them a four out of five on communication.
GetHuman: And what about Coastal Living Magazine's ability to quickly and effectively address your problem?
~mad2: For that I would say one out of five.
GetHuman: And finally- any advice for other Coastal Living Magazine customers?
~mad2: Call them early in the day or late. Don't forget any personal or account information you might need for Coastal Living Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad2 taken from his Coastal Living Magazine customer service problem that occurred on November 9th, 2017.