Coby Electronics Corporation: I called multiple times and always got the reco...

A Coby Electronics Corporation customer review by GetHuman user ~Sad Gal from November 17th, 2017

Background on ~Sad Gal's case

GetHuman: ~Sad Gal - can you tell our other Coby Electronics Corporation customers when your case took place?
~Sad Gal: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Coby Electronics Corporation, and if so, how?
~Sad Gal: I used a email I found on the GetHuman Coby Electronics Corporation customer service contact info page: Contact Coby Electronics Corporation Customer Service
GetHuman: And which of these common Coby Electronics Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Sad Gal a list of common Coby Electronics Corporation problems)
~Sad Gal: "Returns" was why I was trying to contact.

~Sad Gal's review of Coby Electronics Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Coby Electronics Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sad Gal: I called multiple times and always got the recording to visit the website. I sent emails and got no reply. I want to buy a replacement lost part for a system. I don't know which is worse though - the others who had to wait all that time and got nowhere or getting nowhere from the start.
GetHuman: Let's quantify your experience contacting Coby Electronics Corporation. On a scale of 1 to 5, how easy is it go get help on a Coby Electronics Corporation problem?
~Sad Gal: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sad Gal: I'd give them a five out of five on communication.
GetHuman: And what about Coby Electronics Corporation's ability to quickly and effectively address your problem?
~Sad Gal: For that I would say four out of five.
GetHuman: And finally- any advice for other Coby Electronics Corporation customers?
~Sad Gal: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Coby Electronics Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sad Gal taken from his Coby Electronics Corporation customer service problem that occurred on November 8th, 2017.

Coby Electronics Corporation

1.50 of 5 stars | 17 reviews

~Sad Gal's Coby Electronics Corporation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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