Coby Electronics Corporation: called the number listed and received a message...

A Coby Electronics Corporation customer review by GetHuman user ~SonyAllTheWay/JMS from November 18th, 2017

Background on ~SonyAllTheWay/JMS's case

GetHuman: ~SonyAllTheWay/JMS - can you tell our other Coby Electronics Corporation customers when your case took place?
~SonyAllTheWay/JMS: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Coby Electronics Corporation, and if so, how?
~SonyAllTheWay/JMS: I used a email I found on the GetHuman Coby Electronics Corporation customer service contact info page: Contact Coby Electronics Corporation Customer Service
GetHuman: And which of these common Coby Electronics Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~SonyAllTheWay/JMS a list of common Coby Electronics Corporation problems)
~SonyAllTheWay/JMS: "Complaint" was why I was trying to contact.

~SonyAllTheWay/JMS's review of Coby Electronics Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Coby Electronics Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SonyAllTheWay/JMS: called the number listed and received a message to go to cobyusa.com, i call the number and get the same message again, i have sent emails. i am no longer purchasing coby products.
GetHuman: Let's quantify your experience contacting Coby Electronics Corporation. On a scale of 1 to 5, how easy is it go get help on a Coby Electronics Corporation problem?
~SonyAllTheWay/JMS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SonyAllTheWay/JMS: I'd give them a four out of five on communication.
GetHuman: And what about Coby Electronics Corporation's ability to quickly and effectively address your problem?
~SonyAllTheWay/JMS: For that I would say one out of five.
GetHuman: And finally- any advice for other Coby Electronics Corporation customers?
~SonyAllTheWay/JMS: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Coby Electronics Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SonyAllTheWay/JMS taken from his Coby Electronics Corporation customer service problem that occurred on November 13th, 2017.

Coby Electronics Corporation

1.50 of 5 stars | 17 reviews

~SonyAllTheWay/JMS's Coby Electronics Corporation Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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