Coca Cola Bottling Company: I think there customers service is terrible. th...
A Coca Cola Bottling Company customer review by GetHuman user ~carolyn from November 17th, 2017
Background on ~carolyn 's case
GetHuman: ~carolyn - can you tell our other Coca Cola Bottling Company customers when your case took place?
~carolyn : Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Coca Cola Bottling Company, and if so, how?
GetHuman: And which of these common Coca Cola Bottling Company customer issues best describes the reason you wanted to talk to them?
(Shows ~carolyn a list of common Coca Cola Bottling Company problems)
~carolyn : "Where to buy" was why I was trying to call.
~carolyn 's review of Coca Cola Bottling Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Coca Cola Bottling Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carolyn : I think there customers service is terrible. they tell you they have ** hours to call back, they still do not call back . the delivery is also terrible, when the drivers run out of time they just do not deliver and so not even cal you to tell you , so you wait and wait and wait
GetHuman: Let's quantify your experience contacting Coca Cola Bottling Company. On a scale of 1 to 5, how easy is it go get help on a Coca Cola Bottling Company problem?
~carolyn : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carolyn : I'd give them a four out of five on communication.
GetHuman: And what about Coca Cola Bottling Company's ability to quickly and effectively address your problem?
~carolyn : For that I would say one out of five.
GetHuman: And finally- any advice for other Coca Cola Bottling Company customers?
~carolyn : Call them early in the day or late. Don't forget any personal or account information you might need for Coca Cola Bottling Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carolyn taken from his Coca Cola Bottling Company customer service problem that occurred on November 11th, 2017.