Coinstar, Inc.: cant get customer service because no one ever a...

A Coinstar, Inc. customer review by GetHuman user ~drizztdourden200 from November 25th, 2017

Background on ~drizztdourden200's case

GetHuman: ~drizztdourden200 - can you tell our other Coinstar, Inc. customers when your case took place?
~drizztdourden200: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to Coinstar, Inc., and if so, how?
~drizztdourden200: I used the 800-928-2274 number I found for on the GetHuman Coinstar, Inc. customer phone number page I was on: Coinstar, Inc. Customer Service Phone Number
GetHuman: And which of these common Coinstar, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~drizztdourden200 a list of common Coinstar, Inc. problems)
~drizztdourden200: "Complaint" was why I was trying to call.

~drizztdourden200's review of Coinstar, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Coinstar, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~drizztdourden200: cant get customer service because no one ever answered the phone just a recording no human to answer the phone
GetHuman: Let's quantify your experience contacting Coinstar, Inc.. On a scale of 1 to 5, how easy is it go get help on a Coinstar, Inc. problem?
~drizztdourden200: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~drizztdourden200: I'd give them a one out of five on communication.
GetHuman: And what about Coinstar, Inc.'s ability to quickly and effectively address your problem?
~drizztdourden200: For that I would say four out of five.
GetHuman: And finally- any advice for other Coinstar, Inc. customers?
~drizztdourden200: Call them early in the day or late. Don't forget any personal or account information you might need for Coinstar, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~drizztdourden200 taken from his Coinstar, Inc. customer service problem that occurred on November 24th, 2017.

Coinstar, Inc.

1.00 of 5 stars | 8 reviews

~drizztdourden200's Coinstar, Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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