Colgate-Palmolive: Contact offered more information in * minute th...

A Colgate-Palmolive customer review by GetHuman user ~trustee from November 18th, 2017

Background on ~trustee's case

GetHuman: ~trustee - can you tell our other Colgate-Palmolive customers when your case took place?
~trustee: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Colgate-Palmolive, and if so, how?
~trustee: I used the 800-468-6502 number I found for on the GetHuman Colgate-Palmolive customer phone number page I was on: Colgate-Palmolive Customer Service Phone Number
GetHuman: And which of these common Colgate-Palmolive customer issues best describes the reason you wanted to talk to them?
(Shows ~trustee a list of common Colgate-Palmolive problems)
~trustee: "None of those really matches why I wanted to call Colgate-Palmolive that day." was why I was trying to call.

~trustee's review of Colgate-Palmolive customer service

GetHuman: So how would you sum up your experience for GetHuman's Colgate-Palmolive customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~trustee: Contact offered more information in * minute than I could find on web site in **.*Was looking for telephone information for a retiree.
GetHuman: Let's quantify your experience contacting Colgate-Palmolive. On a scale of 1 to 5, how easy is it go get help on a Colgate-Palmolive problem?
~trustee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~trustee: I'd give them a five out of five on communication.
GetHuman: And what about Colgate-Palmolive's ability to quickly and effectively address your problem?
~trustee: For that I would say five out of five.
GetHuman: And finally- any advice for other Colgate-Palmolive customers?
~trustee: Call them early in the day or late. Don't forget any personal or account information you might need for Colgate-Palmolive to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~trustee taken from his Colgate-Palmolive customer service problem that occurred on November 16th, 2017.

Colgate-Palmolive

5.00 of 5 stars | 2 reviews

~trustee's Colgate-Palmolive Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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