CollectionsEtc.com: no problem with operators my complain,*nd time...

A CollectionsEtc.com customer review by GetHuman user GetHuman-223238 from November 16th, 2017

Background on GetHuman-223238's case

GetHuman: GetHuman-223238 - can you tell our other CollectionsEtc.com customers when your case took place?
GetHuman-223238: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to CollectionsEtc.com, and if so, how?
GetHuman-223238: I used the 620-584-8000 number I found for on the GetHuman CollectionsEtc.com customer phone number page I was on: CollectionsEtc.com Customer Service Phone Number
GetHuman: And which of these common CollectionsEtc.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-223238 a list of common CollectionsEtc.com problems)
GetHuman-223238: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-223238's review of CollectionsEtc.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CollectionsEtc.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-223238: no problem with operators my complain,*nd time is i get charged then it is eventually dropped also claim they credited return waiting for that to show
GetHuman: Let's quantify your experience contacting CollectionsEtc.com. On a scale of 1 to 5, how easy is it go get help on a CollectionsEtc.com problem?
GetHuman-223238: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-223238: I'd give them a one out of five on communication.
GetHuman: And what about CollectionsEtc.com's ability to quickly and effectively address your problem?
GetHuman-223238: For that I would say two out of five.
GetHuman: And finally- any advice for other CollectionsEtc.com customers?
GetHuman-223238: Call them early in the day or late. Don't forget any personal or account information you might need for CollectionsEtc.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-223238 taken from his CollectionsEtc.com customer service problem that occurred on November 9th, 2017.

CollectionsEtc.com

3.00 of 5 stars | 10 reviews

GetHuman-223238's CollectionsEtc.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like CollectionsEtc.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with CollectionsEtc.com in any way.

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