Colorado Department of Revenue: The worst agency I have ever had to deal with...

A Colorado Department of Revenue customer review by GetHuman user ~PissedOff from November 20th, 2017

Background on ~PissedOff's case

GetHuman: ~PissedOff - can you tell our other Colorado Department of Revenue customers when your case took place?
~PissedOff: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Colorado Department of Revenue, and if so, how?
~PissedOff: I used the 303-238-7378 number I found for on the GetHuman Colorado Department of Revenue customer phone number page I was on: Colorado Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Colorado Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~PissedOff a list of common Colorado Department of Revenue problems)
~PissedOff: "None of those really matches why I wanted to call Colorado Department of Revenue that day." was why I was trying to call.

~PissedOff's review of Colorado Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Colorado Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PissedOff: The worst agency I have ever had to deal with. Crooks, liers, very negligent in handling citizens accounts. All should be fired. We need some serious house cleaning with this group of bureaucrats- they are not "people".
GetHuman: Let's quantify your experience contacting Colorado Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Colorado Department of Revenue problem?
~PissedOff: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PissedOff: I'd give them a one out of five on communication.
GetHuman: And what about Colorado Department of Revenue's ability to quickly and effectively address your problem?
~PissedOff: For that I would say four out of five.
GetHuman: And finally- any advice for other Colorado Department of Revenue customers?
~PissedOff: Call them early in the day or late. Don't forget any personal or account information you might need for Colorado Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PissedOff taken from his Colorado Department of Revenue customer service problem that occurred on November 18th, 2017.

Colorado Department of Revenue

1.92 of 5 stars | 65 reviews

~PissedOff's Colorado Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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