Columbia Bank: Had to do a lot of digging to get answers for m...
A Columbia Bank customer review by GetHuman user GetHuman-321883 from November 28th, 2017
Background on GetHuman-321883's case
GetHuman: GetHuman-321883 - can you tell our other Columbia Bank customers when your case took place?
GetHuman-321883: Yup. It was evening, on November 26th.
GetHuman: Did you reach out to Columbia Bank, and if so, how?
GetHuman: And which of these common Columbia Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-321883 a list of common Columbia Bank problems)
GetHuman-321883: "Complaint" was why I was trying to call.
GetHuman-321883's review of Columbia Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Columbia Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-321883: Had to do a lot of digging to get answers for me but Alex was very pleasant and helpful. I was very satisfied with his help
GetHuman: Let's quantify your experience contacting Columbia Bank. On a scale of 1 to 5, how easy is it go get help on a Columbia Bank problem?
GetHuman-321883: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-321883: I'd give them a five out of five on communication.
GetHuman: And what about Columbia Bank's ability to quickly and effectively address your problem?
GetHuman-321883: For that I would say five out of five.
GetHuman: And finally- any advice for other Columbia Bank customers?
GetHuman-321883: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-321883 taken from his Columbia Bank customer service problem that occurred on November 26th, 2017.
Columbia Bank
5.00 of 5 stars | 6 reviews
GetHuman-321883's Columbia Bank Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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