Columbia House: I had the purpose of the call completely taken...
A Columbia House customer review by GetHuman user ~Patricia Leonaitis from November 25th, 2017
Background on ~Patricia Leonaitis's case
GetHuman: ~Patricia Leonaitis - can you tell our other Columbia House customers when your case took place?
~Patricia Leonaitis: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Columbia House, and if so, how?
GetHuman: And which of these common Columbia House customer issues best describes the reason you wanted to talk to them?
(Shows ~Patricia Leonaitis a list of common Columbia House problems)
~Patricia Leonaitis: "None of those really matches why I wanted to call Columbia House that day." was why I was trying to call.
~Patricia Leonaitis's review of Columbia House customer service
GetHuman: So how would you sum up your experience for GetHuman's Columbia House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patricia Leonaitis: I had the purpose of the call completely taken care of. The young lady was very nice and answered all questions. Thanks.
GetHuman: Let's quantify your experience contacting Columbia House. On a scale of 1 to 5, how easy is it go get help on a Columbia House problem?
~Patricia Leonaitis: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patricia Leonaitis: I'd give them a one out of five on communication.
GetHuman: And what about Columbia House's ability to quickly and effectively address your problem?
~Patricia Leonaitis: For that I would say five out of five.
GetHuman: And finally- any advice for other Columbia House customers?
~Patricia Leonaitis: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patricia Leonaitis taken from his Columbia House customer service problem that occurred on November 16th, 2017.