Comerica Inc.: somebody was cashing out a fake check and also...
A Comerica Inc. customer review by GetHuman user ~MARYSIA from November 18th, 2017
Background on ~MARYSIA's case
GetHuman: ~MARYSIA - can you tell our other Comerica Inc. customers when your case took place?
~MARYSIA: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Comerica Inc., and if so, how?
GetHuman: And which of these common Comerica Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~MARYSIA a list of common Comerica Inc. problems)
~MARYSIA: "Setup an account" was why I was trying to call.
~MARYSIA's review of Comerica Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Comerica Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MARYSIA: somebody was cashing out a fake check and also took **.*** dollars cash. The bank just left me a voicemail that the signature does not match, however they still gave them those money(* transactions) .I freak out when i saw my account balance "* ".I sent an email, call them but customer service does not work after business hours .It is terrible ! how do i supposed to pay my bills now?
GetHuman: Let's quantify your experience contacting Comerica Inc.. On a scale of 1 to 5, how easy is it go get help on a Comerica Inc. problem?
~MARYSIA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MARYSIA: I'd give them a five out of five on communication.
GetHuman: And what about Comerica Inc.'s ability to quickly and effectively address your problem?
~MARYSIA: For that I would say three out of five.
GetHuman: And finally- any advice for other Comerica Inc. customers?
~MARYSIA: Call them early in the day or late. Don't forget any personal or account information you might need for Comerica Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MARYSIA taken from his Comerica Inc. customer service problem that occurred on November 14th, 2017.